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General Information
Booking and Cancellation Policy
To secure your booking a full payment will be required at the time of booking, only for your first visit. Please note that we require 24 hours notice to cancel or re-schedule appointments otherwise a 50% charge will be made. Failure to arrive for an appointment will incur the full charge for the treatment.
Credit and Debit Cards
A charge of 4% on Credit Cards and 80p on Debit cards will be made for each transaction. To avoid the charge clients may pay by cash or cheque.
Data Security Personal details taken from clients during consultation procedures will be kept secure and in the strictest confidence at all times.
Mobile Phones We respectfully request that all mobile phones be switched of during your visit to the salon.
Valuables Some of our treatments require the removal of jewellery, which will be stored safely in your treatment room. Please ensure you retrieve all your valuables before leaving the premises, as we cannot be held responsible for lost items.
Children
Due to the calming and relaxing salon environment we would respectfully ask you that babies and young children should not be brought into the beauty treatment rooms, or at reception, while clients are having treatments.
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